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Privacy Policy

Divine Home Care Privacy Policy

Effective Date: 12 April, 2025.

1. Introduction

Divine Home Care ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Divine Home Care mobile application (the "App"). Please read this privacy policy carefully.

By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our App.

2. Information We Collect

We may collect the following types of information when you use our App:

Personal Information

  • Name, email address, phone number
  • Date of birth, gender
  • Health information relevant to care services

Usage Data

We may collect information about how the App is accessed and used, including:

  • Device information (type, operating system, unique device identifiers)
  • IP address, browser type
  • App usage patterns and preferences

3. How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our App and services
  • To notify you about changes to our App
  • To allow you to participate in interactive features
  • To provide customer support
  • To gather analysis or valuable information to improve our App
  • To monitor the usage of our App
  • To detect, prevent, and address technical issues
  • To comply with legal obligations

4. Data Sharing and Disclosure

We may share your information in the following situations:

  • Service Providers: With third-party companies and individuals to facilitate our App, provide services on our behalf, or assist in analyzing how our App is used.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access, update, or delete your information
  • The right to rectification if your information is inaccurate
  • The right to object to our processing of your data
  • The right to request restriction of processing
  • The right to data portability
  • The right to withdraw consent

To exercise any of these rights, please contact us using the information below.

7. Children's Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Ontario N3W9
(Sat - Thursday)
(10am - 05 pm)
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